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Videos > More Videos like "This call center is a 'honeycomb'"

This call center is a 'honeycomb' 03:26

QUEZON CITY, Philippines--Call centers tend to be perceived as the 21st century equivalent of industrial factories, physically at least, because of agents that can number by the hundreds answering calls at any given time. Jim Griffin, country manager of APAC Customer Services, explains why the company is making use of a "honeycomb" layout and specially-built chairs to provide a more pleasant working environment and help improve the performance of its call center agents. Video taken by INQUIRER.net reporter Lawrence Casiraya at the company's facility at the Araneta Center in Cubao on Jan. 15, 2008.

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  • QUEZON CITY, Philippines--Nine-vehicle collision along Fairview Avenue corner Regalado Street that caused a traffic jam. The tailend of the collision was in front of the National College of Business and Arts. Video taken by INQUIRER.net editorial assistant Noy Morcoso.


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  • MAKATI CITY, Philippines--Vote for your favorite outfit in Animax Fashion-Ability and get a chance to win exclusive Le Chevalier D'Eon book covers. You can only vote once and voting ends on Feb. 2, 2008 at 6 p.m. (Philippine time). Log on to http://hackenslash.net/fashion-ability for more details.


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  • MANILA, Philippines--De La Salle-College of St. Benilde is preparing to introduce a Game Design and Development course, which it could start offering by 2009. Here, CSB deans and professors talk about the various aspects of the course as well as the reasons for offering it. Video taken by INQUIRER.net reporter Alex Villafania.


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  • QUEZON CITY, Philippines--The Philippine Online Gaming Summit organized by GAME! magazine showcased games, gadgets and anime. The event was held at the TriNoma Activity Center on Jan. 13, 2008. Video taken by INQUIRER.net reporter Alex Villafania.


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  • Every time our Call Center division takes on a new client, we create a short orientation video describing the client's business to our call center agents


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  • MAKATI CITY, Philippines--Futurists love to predict that someday soon everyone can surf the Internet for free anytime, anywhere. A local company recently launched a free, ad-supported wifi service. WiGO Corp.'s Liza de los Reyes and Russ Alfonso describe talk about this new service. Video taken by INQUIRER.net reporter Lawrence Casiraya outside Starbucks at Block9 in Rockwell.


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  • PASAY CITY, Philippines--Asian Media COO Ronald Allan Aquino talks about the commercial launch of the massively multiplayer online role-playing game Lineage II. Philippine-based Asian Media, the regional publisher of Lineage II, held simultaneous events on Jan. 12, 2008 at the Mall of Asia, Baguio, Cebu, Davao and Kuala Lumpur, Malaysia. Interview conducted by INQUIRER.net reporter Alex Villafania. Video taken by INQUIRER.net multimedia reporter Erika Tapalla at the Mall of Asia.


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  • QUEZON CITY, Philippines--GAME! editor in chief Howard Paw gives a rundown of the day's activities during the Philippine Online Gaming Summit held on Jan. 13, 2008 at the Trinoma Activity Center. Video taken by INQUIRER.net reporter Alex Villafania.


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  • KIRKLAND, Washington--Digital Accessible Information System (Daisy) Consortium Secretary General George Kerscher (right) and Microsoft's Reed Shaffner explain how open Extensible Markup Language (OpenXML) and technology in general will make published information become more available to people who are blind and have print-disabilities. Daisy standards hope to enable them to access information published by mainstream publishers, governments, and libraries. Video taken by INQUIRER.net reporter Erwin Oliva.


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  • MANILA, Philippines--Captain Cedric D'Souza, training manager for the Manila office of the International Maritime Employers Committee (IMEC), details the benefits of the 50 scholarships the global shipowners' group is offering graduating Filipino high school students next school year. David Dearsley, IMEC secretary general, adds that those who finish the course will have guaranteed work with any one of their member-companies. Video taken by INQUIRER.net reporter Veronica Uy on Jan. 21, 2008.


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