If a customer paid via Google Checkout, you have to login to GoogleCheckout to refund their transaction
Software Projects - Internet Marketing Agency - Showcase of our products & services
How to add an Email account with Software Projects Multihomed Hosting
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How to get the most from your Search Engine Marketing campaign
Pamela Lund tells it all - How to get the most from your Search Engine Marketing campaign
How to install WordPress on SoftwareProjects Multihomed Web Hosting
Getting paid by Software Projects
Instructions on how to use the Five9 Telephony System in conjunction with SoftwareProjects Help Desk
If you need to get a Software Projects done quickly, post a quick description of what you need to get done to the Software Projects marketplace. You will receive a detailed quote & specification within 24 hours. This video showcases the entire process of getting a Software Project done on time
As a Software Projects Professional, you are going to have access to hundreds of projects matching your unique skills and experience. This guide explains the process of submitting a quote for a new project, completing the work and getting paid.
3 Minute Video that shows how to create Email mailboxes using SoftwareProjects
If a customer paid via PayPal, the easiest way to refund their purchase is using PayPal's "refund transaction" interface. If the payment was made more than 60 days ago, you cannot refund it this way and will have to use the "send money" interface. Here's a quick video that shows how its done:
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Resolving BBB complaints using the Help Desk and Customer Manager.
When a customer is not satisfied with the service they have received from a company, they will sometimes file a complaint with the BBB/AG, to seek help in resolving their issue. When this happens, the BBB/AG contacts the company, to see if they can find out what can be done to resolve the customer's issue. The customer Support role, is find out what the customer's concern is and resolve the complaint. Then the next step is let the BBB/AG know that the complaint has been resolved and the customer contacted. Here are the steps to resolving a BBB/AG complaint:
If a customer paid via Google Checkout, you have to login to GoogleCheckout to refund their transaction
Every time our Call Center division takes on a new client, we create a short orientation video describing the client's business to our call center agents
SoftwareProjects Customer Manager is a customer relationship management solution that helps companies store all information relating to an individual customer (Billing, Orders, Transactions, Support tickets, Call log etc.) under a single screen with a user friendly interface.
If you use LinkPoint as your payment gateway and need to issue a refund to one of your customers, this quick guide is for you-
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