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ShoreTel Contact Center "Dial List" Configuration
Learn to configure the ShoreTel ECC to access an external database, load a list of phone numbers, call and play a recording before transfering to an agent reserved for this funtion. Just a part of the total video available at www.DrVoIP.com FREE!
Learn how to configure a Call Back option for the ShoreTel Contact Center or ECC
Advanced ShoreTel Contact Center or ECC configuration. Watch as we show you how to set up Abandoned Call handling. See complete video library FREE at www.drvoip.com
ShoreTel SG90V a new linux based gateway with built in flash for Automated Attendant and Voice Mail.
Installing the XAMPP PHP web development server and the Joomla! Content Management System, v. 1.5 RC4
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